Privacy Policy for MacroMate

Last Updated: January 12, 2025

1. Introduction

Welcome to MacroMate ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application MacroMate (the "App").

By accessing or using the App, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use the App.

2. Information We Collect

2.1 Personal Information

When you create an account with MacroMate, we may collect the following personal information:

  • Identification Data: Name, email address, and password.

  • Usage Data: Information about how you use the App, including meal plans, dietary preferences, and nutritional information.

  • Device Information: Device type, operating system, and unique device identifiers.

  • Location Data: If you enable location services, we may collect your geographical location.

2.2 Non-Personal Information

We may also collect non-personal information that does not directly identify you, such as:

  • Log Data: Server logs, IP addresses, browser types, and other diagnostic data.

  • Analytics Data: Information gathered through analytics tools to help us understand user behavior and improve the App.

3. How We Use Your Information

We use the collected information for various purposes, including:

  • To Provide and Maintain the App: Ensuring the App functions correctly and efficiently.

  • To Personalise Your Experience: Customising meal plans and nutritional information based on your preferences and usage.

  • To Improve the App: Analysing usage patterns to enhance features and performance.

  • To Communicate with You: Sending updates, promotional materials, and responding to your inquiries.

  • To Ensure Security: Protecting against unauthorised access and ensuring the integrity of the App.

4. How We Share Your Information

We may share your information in the following circumstances:

  • With Service Providers: Trusted third-party vendors who assist us in operating the App, conducting our business, or providing services to you, provided they agree to keep your information confidential.

  • For Legal Reasons: If required by law or to protect our rights, safety, or property, we may disclose your information.

  • With Your Consent: We may share information with third parties when you have given explicit consent.

Note: We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as outlined above.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can request corrections to any inaccurate or incomplete information.

  • Deletion: You can request the deletion of your personal information.

To exercise these rights, please contact us using the information provided in the Contact Us section below.

7. Account Deletion

We understand that you may choose to discontinue using MacroMate. If you wish to delete your account and all associated personal data, please follow these steps:

7.1 Via the App:

  1. Open the MacroMate App and log in to your account.

  2. Navigate to Settings.

  3. Select Account Settings.

  4. Tap on Delete Account.

  5. Follow the on-screen instructions to confirm the deletion of your account.

7.2 Via Our Website:

You can also request account deletion by visiting our dedicated account deletion page:

Upon accessing this link, you will find instructions and a form to submit your account deletion request. We will process your request and delete your account within a reasonable timeframe.

Important: Deleting your account is irreversible. All your data, including meal plans and personal preferences, will be permanently removed from our servers.

8. Children's Privacy

Our App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information without parental consent, please contact us immediately so we can take necessary actions.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: Reuben@softwarelab.co.nz